Delivery & Returns

How we deliver

DHL Express Worldwide ships international orders, while Posten/Bring delivers Norwegian orders.
We offer free shipping for international orders above 2200kr and Norwegian orders above 950kr. For orders under the free-shipping limit shipping costs vary according to shipment weight and size, as well as your location. The shipping cost is calculated and presented before you complete your transaction. For more answers, see our FAQs.

Looking to return or exchange?

If you don’t absolutely love your purchase, you can return it within 30 days after receiving it. The products must be in perfect condition, just like they were when you received them.

✓ Regular priced items
✓ Sale items
x  Panties and boxers

Still have questions?

Please call us on +47 57 11 00 11 or send an email to cs@mallofnorway.com

Customer Service is available Monday to Friday 08:00 – 16:00 (CET), with telefon hours Monday to Friday 11:00-15:00 (CET).

Lots of questions are already answered in our FAQ, check it out!