Self service
You can find answers to many of your questions right here on our website. From your account dashboard you can view your recent orders, manage your shipping and billing addresses, and edit your password and account details.
If you have questions related to delivery or return of goods, washing wool, washing down jackets, or size guides, you will find dedicated pages for each of these topics with useful information and advice.
Please visit our FAQ to find answers to all of the most common questions we receive at Customer Service.
Contact information
Customer service email address: cs@mallofnorway.com
Our Customer Service is open Monday to Friday 08:00 – 16:00.