International orders are shipped with UPS Express Saver, whilst Norwegian orders are sent with Bring.
Shipping prices vary depending on weight and size of parcel, and your location. The shipping cost is calculated and displayed before you complete your order.
• If the products you order are in stock, we will usually ship your order within one business day.
• If the items are not in stock, we will contact you before proceeding with the order.
• If you order multiple items and some of them are not in stock, you can choose to part-ship right away or ship complete later. (This will result in two shipping charge.)
We strive to pack and ship your orders as soon as possible. Standard delivery time within Norway is 3-5 business days. Standard delivery time on international orders is approx. 8-10 business days. Delays in shipping may occur due to customs processing in some countries.
IMPORT DUTIES ON INTERNATIONAL ORDERS
You may be charged import duties by your country. Please note that we are not responsible for those charges, nor can we predict if your order will be subject to import duties. Your local customs office can provide you with more information.
We reserve the right to charge the cost of the handling that occurs when a package is not claimed(return shipping, shipping fee, etc.). Therefore, we charge a fee of 500 NOK if the package is not collected by the customer. Shipments are normally stored for no longer than 14 days by the post office before it is returned to us. Therefore, please note that if you regret a purchase and wish to return the item, you must first pick up the package and then return according to the instructions on our Returns page (https://mallofnorway.com/returns). Packages that are not collected, are not considered within the Right of Cancellation.